ChatFuel Italian Tutorial
In this article I explain how to make the best use of your facebook messenger by pairing it with an online chatbot.
If you have a facebook page that is starting to be successful you will surely have some users interacting with your page and your messenger.
As your users increase it is most useful to have a chatbot responding for you! That way you won’t have to spend your time responding to everyone and can focus on doing something else.
This way your user will also benefit because they will have an immediate answer to their question.
It sounds unbelievable, but it is possible to set up an online chatbot to answer all your users automatically and at the same time meet the needs of your users.
There are many platforms that allow you to set up a chatbot. In this article I talked about the 5 best platforms currently available and how to choose the one best suited for your business: https://www.comunicarekairos.it/blog/software-tool/63-quali-sono-i-migliori-chatbot-online-e-come-scegliere-la-piattaforma-adatta-al-tuo-business.html.
In this other article, however, I am dedicated to comparing the two platforms that, in my opinion, are currently the most comprehensive: https://www.comunicarekairos.it/blog/software-tool/62-chatfuel-vs-manychat.html.
Without underestimating the importance of mail marketing that still has its why, in this article I want to dwell on the features that a facebook bot can have and offer you an Italian tutorial of Chatfuel (2018 version). If you want to access the full course on the new version of ChatFuel (updated April 2020) go to this link: https://www.comunicarekairos.it/corsi-marketing-comunicazione/corso-completo-chatfuel-2020.html
If you manage to combine mail marketing and chatbots you can have a winning combination to talk automatically with your user/customer.
The characteristics of automated messaging systems are extreme speed of response and ease of user interaction. And it is precisely to ensure that the user is able to interact in a simple and intuitive way that I propose this tutorial in Italian by chatfuel!
But let’s take a step back for a moment. What is a facebook bot? It is an automated messaging system that hooks into your Facebook Messenger or your other messaging systems such as Telegram and responds to your users immediately for you. It is good to understand that it responds exactly as you would respond because you are the one who can set the responses, the paths you want your user to take, the items you want to sell.
Exactly, you got it right!
A facebook bot can also be used as an e-commerce! So an online chatbot can: give assistance, explain your products or services, sell your products and services, improve conversions from users to customers because the user will be satisfied immediately, avoiding looking for answers to his questions from other sellers. All this can happen automatically, but under your control, because you only need to log into your messenger platform to see the users who are interacting with your facebook messenger, and you can also open live chat sections with users you want to talk to directly. In fact, at any instant you will be able to lock your chatbot to talk to your user! Your chatbot will always be under control despite the automation of your chat!
But now back to the purpose of this article, which is to give you a complete tutorial in Italian of one of the platforms that, in our opinion, is one of the best in the field of chatbots: chatfuel! As you will see in this totally Italian Chatfuel guide you will need very little time to set up your chatbot on your facebook messenger!
Chatfuel video course in Italian
Here you will find the first 4 video tutorials on how to best use the chatfuel platform to create your own chatbot (2018 version). If you want to stay updated you can also join our ChatFuel Italia facebook group from here: https://www.facebook.com/groups/518166851867224
But let’s get started!
Chatfuel Italian Video Tutorial #1 :: What is a Bot and why to use it in your Marketing strategy.
In this video we edit what a bot is and why it should be used no matter what type of business you have. We do an overview of what are the main benefits of using a chatbot how to use it to do retargeting on Facebook.
Chatfuel Italian Video Tutorial #2 :: The Dashboard
Let’s begin to understand how the ChatFuel platform works and how to start using it.
Chatfuel Italian Video Tutorial No. 3 :: The Interface
Let’s create a bot, connect it to the page we manage, and begin to understand how the various ChatFuel tabs work
Chatfuel Italian Video Tutorial #4 :: Welcome and Default Message.
These two are the most important blocks in the whole Bot. They are also the only mandatory ones and should be set as best as possible to avoid stressful dialogues between user and Bot.
Have you seen how many things we can do if we know how to use this platform well?
Access the full video course
If you want to learn how to set up your online chatbot, you can access the full video course by purchasing it here: https://www.comunicarekairos.it/corsi-marketing-comunicazione/corso-completo-chatfuel-2020.html or you can purchase the e-book!
Here are the video lessons you will find in the course:
01 Introduction
02 Dashboard
03 Interface
04 How to add new pages to connect
05 Welcome and Default Message
06 Card Text – Typing – Image
07 Card Gallery
08 Card Video
09 Groups and Blocks
10 Quick Replay and Buttons
11 Quick Replay and User Attribute
12 User Attribbute
13 Redirect to Block
14 Sequences
15 Configuration :: Link to Page
16 Configuration :: Persistent Menu
17 Configuration :: Time Zone and Payment
18 Configuration :: Team
19 Artificial Intelligence
20 Artificial Intelligence and Live Chat
21 Tab People
22 Reengage
23 Grow
24 Analyze :: part 1
25 Analyze :: part 2